DeepAffex Cloud Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

North America (NA-East) cluster Operational

90 days ago

99.98 % uptime

Today

China (CN-North) cluster Operational

90 days ago

100.0 % uptime

Today

European Union (EU-Central) cluster Operational

90 days ago

99.98 % uptime

Today

South America (SA-East) cluster Operational

90 days ago

99.99 % uptime

Today

Asia (AS-East) cluster Operational

90 days ago

99.97 % uptime

Today

Hong Kong (AS-HK) cluster Operational

90 days ago

99.96 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 31, 2025

No incidents reported today.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

Experiencing degraded service on DeepAffex North America (NA-East)

Resolved - The Amazon Web Services (AWS) outage has been resolved.
🔗 https://health.aws.amazon.com/health/status

All services are operating normally, and we will continue monitoring to ensure ongoing stability.
Oct 20, 20:57 EDT

Update - Our services are operational following the recovery of the Amazon AWS outage. We will continue monitoring to ensure the ongoing stability of our systems.
Oct 20, 18:45 EDT

Monitoring - We are continuing to see improved measurement stability while awaiting full recovery from the AWS outage. Our team will continue monitoring the situation closely.
https://health.aws.amazon.com/health/status
Oct 20, 17:08 EDT

Update - Amazon Web Services (AWS) continues to see improvements in their environment, but there is still no estimated time of resolution.
🔗 https://health.aws.amazon.com/health/status

We’re monitoring the situation closely and will provide updates as new information becomes available.
Oct 20, 16:29 EDT

Update - We are still experiencing degraded service performance due to an ongoing AWS outage.
You can monitor AWS’s official status here: available.https://health.aws.amazon.com/health/status

We continue to monitor the situation closely, and further updates will be provided as more information becomes available.
Oct 20, 15:08 EDT

Update - We are still experiencing degraded service due to the ongoing AWS outage.
🔗 https://health.aws.amazon.com/health/status

Our team continues to monitor the situation closely and will share further updates as they become available.
Oct 20, 12:53 EDT

Identified - We are currently experiencing degraded service due to an ongoing AWS outage.
🔗 https://health.aws.amazon.com/health/status

We are closely tracking the issue and will provide further updates as more information becomes available.
Oct 20, 12:09 EDT

Experiencing degraded service/outage on DeepAffex Hong Kong (AS-HK) , South America (SA-East), Asia (AS-East) European Union (EU-Central) cluster

Resolved - We are aware of a period of degraded service performance/outage that occurred on October 20th due to an AWS outage. https://health.aws.amazon.com/health/status

Status: Resolved
Duration: 3:00 AM – 5:30 AM (EDT)
Root Cause: Amazon Web Services (AWS) regional outage
Impact: Intermittent connectivity failures and degraded performance across DeepAffex services

On October 20, 2025, DeepAffex experienced degraded service performance and intermittent outages due to a widespread AWS service disruption.

The issue originated from upstream AWS instability affecting key infrastructure components supporting our production environment.

AWS restored normal operations by 5:30 AM EDT, after which DeepAffex services automatically recovered.
Oct 20, 09:00 EDT

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

All Systems Operational

Related

Past Incidents